Terms of Use
These terms apply to your use of this website. By using it, you agree to them.
1. Who we are
This website is operated by Vette Solutions Ltd, a New Zealand company trading as TopCoverHealth. You can contact us at kris@topcoverhealth.com.
2. Not medical advice
TopCoverHealth is not a medical or diagnostic service. We do not diagnose, prescribe or treat, and we do not provide clinical care. No doctor–patient relationship is formed by using this website or by engaging us. Information on this website is general and is not a substitute for advice from your own doctor or treating team, who remain your primary source of medical care.
3. In an emergency
If you or someone else needs urgent medical help, call 111 in New Zealand or 000 in Australia. Do not use this website or our enquiry form for urgent matters.
4. Engagements
Nothing on this website is an offer to provide services. Each engagement is governed by a separate written letter of engagement setting out its scope, fees and terms. If there is any conflict, the letter of engagement prevails over these terms.
5. Information on this website
We take care to keep this website accurate and current, and we cite sources for statistics we quote. However, medical evidence changes, and we do not guarantee that every item is complete or up to date at the time you read it.
6. Liability
To the extent permitted by law, we are not liable for any loss arising from your use of, or reliance on, information on this website. Nothing in these terms limits any rights you have that cannot lawfully be excluded, including under the New Zealand Consumer Guarantees Act 1993 and Fair Trading Act 1986, or the Australian Consumer Law.
7. Links to other websites
This website may link to other websites. We are not responsible for their content or their privacy practices.
8. Intellectual property
The content and design of this website belong to Vette Solutions Ltd. You may view and share it for personal, non-commercial purposes, but may not copy or republish it without our written permission.
9. Privacy
Our Privacy Policy explains how we handle personal and health information.
10. Governing law
These terms are governed by the laws of New Zealand, and the New Zealand courts have jurisdiction over any dispute about them.
11. Changes
We may update these terms from time to time. The current version will always be on this page, with the date it was last updated.